Kathia Rodriguez

Kathia Minaya Rodriguez is a seasoned professional working at Telefónica as the Jefe de Gestión de Servicios y Clientes (Head of Service and Customer Management). Here's a brief overview of her profile:

Professional Background

Kathia is a systems engineer with over 10 years of experience in leading continuous improvement projects and managing post-sales services.1 Her expertise lies in:

• Leading improvement projects
• Managing customer services
• Implementing and monitoring service strategies

Current Role

At Telefónica, Kathia is responsible for:

• Designing, implementing, and monitoring service strategies
• Managing customer relationships
• Overseeing service and client management operations2

Skills and Expertise

Kathia's professional profile highlights her abilities in:

• Project leadership
• Continuous improvement
• Customer service management
• Systems engineering

Contact Information

For professional inquiries, Kathia can be reached at:

• Email: kathia.rodriguez@telefonica.com
• LinkedIn: kathiaminaya3

Additional Information

Kathia has been recognized for her contributions to volunteer work. In 2009, she was part of a team awarded by Fundación Telefónica for a project called "Kancharyi llacta, ilumina a mi pueblo" (Canta), which aimed to integrate the educational community of Canta.4

Kathia's role at Telefónica involves actively seeking talented professionals to join her team, as evidenced by her recent LinkedIn post about job opportunities in Lima.2