Katherine Wells

Katherine Wells is the CEO and co-founder of Serenity Engage, a communication platform specifically designed for the senior care industry. She founded the company in 2020 to address the significant communication challenges faced by families and care providers in managing the care of aging loved ones. Her motivation stemmed from personal experiences, having navigated the complexities of coordinating care for her parents, which involved juggling numerous providers without effective communication among them.12

Professional Background

Before launching Serenity Engage, Wells had a successful career in technology sales and marketing, spanning over 25 years. This experience has equipped her with valuable insights into storytelling and brand building, which are crucial in her current role as an entrepreneur.34 In addition to her responsibilities at Serenity Engage, she serves as the Chief Inspiration Maverick at Mavericks of Senior Living, where she fosters innovation within the senior living ecosystem.1

Vision and Impact

Under Wells' leadership, Serenity Engage aims to enhance collaboration among caregivers, improve family engagement, and streamline communication within the senior care sector. The platform is HIPAA-compliant and facilitates real-time communication, thereby reducing the stress and confusion often associated with caregiving.23 Wells has emphasized the importance of customer stories in marketing the platform, highlighting how effective communication can significantly improve care outcomes and family satisfaction.2

Community Engagement

Wells is also actively involved in thought leadership within the industry, frequently speaking at conferences and contributing to discussions on aging and senior care innovation. Her commitment to improving the quality of life for older adults is evident in her work with Serenity Engage, which continues to grow its network of providers and expand its services across various segments of senior care.14

Overall, Katherine Wells is recognized as a passionate advocate for better communication in senior care, leveraging her personal experiences and professional background to drive meaningful change in the industry.