Katherine Hyland

Katherine Hyland is a versatile professional with a passion for contributing to team success and taking on challenges. With a diverse background that includes roles in computer repair, VoIP support, implementation, QA, and technical writing, Katherine has found her niche in Salesforce.

Her expertise spans a wide range of skills including process automation, Salesforce customization, knowledge base management, and contact center solutions. She is proficient in systems like Salesforce (Classic and Lighting), JIRA, Trello, ZoomInfo, and various other tools in the Microsoft Office suite and Adobe suite.

Having worked in organizations like Canvas, CloudCheckr, BlueJeans Network, and Mitel, Katherine has accumulated rich experience in GTM operations, sales operations, continuous improvement management, and Salesforce service cloud implementation.

Katherine's professional journey reflects her commitment to constant learning and growth, as she thrives on new challenges and leaving a positive impact on everything she engages with.