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Kate Stevenson
Senior Business Analyst: Robotic Process Automation & Business Improvement
Kate Stevenson is a proactive and collaborative Business Improvement Consultant with extensive experience in Business Process Re-engineering, Robotic Process Automation (RPA), continuous improvement, and customer experience management across industries such as financial services, automotive, and telecommunications. Kate aims to identify and unlock improvement opportunities in client environments through creative problem-solving. She holds certifications as a Lean Six Sigma Green Belt and a Certified Thoughtonomy Automation Practitioner (RPA). Kate's educational background includes a BCom Honours (Strategic Management) and BCom in Intrapreneurial Management from the University of Johannesburg. Her professional experience includes roles as an RPA Analyst at Jaguar Land Rover UK, Business Performance Improvement Lead at Volkswagen Financial Services (UK), CRM Analyst at Accenture, and Customer Experience Consultant at Insight Customer Solutions - a member of the SMC group.