Suggestions
Kate Griffin
Vice President, Delivery Services
Kate Griffin is a seasoned leader currently serving as the Vice President of Services at nCloud Integrators, a consulting firm specializing in customer success and data-driven implementation expertise.1 She is based in Buffalo, New York, and has a strong background in enhancing customer experiences and streamlining operations through data-driven strategies.3
Professional Background
- Current Role: Vice President, Delivery Services at nCloud Integrators (since February 2023).1
- Previous Roles:
- Director & Practice Lead, Delivery Services at nCloud Integrators (February 2022 – February 2023).1
- Delivery Team Manager at nCloud Integrators (November 2021 – February 2022).1
- Senior Consultant at nCloud Integrators (May 2021 – November 2021).1
- Senior Operations Manager, Services at Anthology Inc (July 2020 – May 2021).1
- Operations Manager at Campus Labs (September 2019 – July 2020).1
- Director, Campus Success at Campus Labs (June 2014 – September 2019).1
- Assessment Consultant at Campus Labs (May 2012 – June 2014).1
- Adjunct Professor/Faculty Advisor-General Studies at Erie Community College (2010 – May 2012).1
Education and Certifications
- Alumni of Canisius College.2
- Gainsight NXT Administrator Certification (Level 3), issued in December 2020.1
Expertise
Kate Griffin specializes in leveraging technology to drive customer success and sustainable growth. She emphasizes the importance of data-driven decision-making and exceptional customer experiences.3 She has participated in thought leadership discussions on optimizing customer success platforms and strategies.34
Personal Life
Outside of her professional life, Kate is devoted to her family and creating lasting memories with them.5
