Kate Graham

Kate Graham is a seasoned professional currently serving as the Digital Marketing Manager - CRM + Direct Marketing at Safelite AutoGlass. In her role, she focuses on enhancing customer relationships and driving direct marketing initiatives. Over her career, she has accumulated extensive experience in various marketing and customer experience roles.

Career Background

• Early Career: Kate began her career at JC Penney as a Sales Management Trainee from July 2010 to November 2011. She then transitioned to Big Lots Stores, where she held several positions, including Merchandise Coordinator and Web Content Supervisor, from November 2011 until September 2014.
• Marketing Leadership: After her time at Big Lots, she became the Director of Marketing at FUSIAN, INC. and later took on the role of Head of Marketing - USA at BrewDog starting in January 2018.
• Current Role at Safelite: At Safelite AutoGlass, Kate has progressed through multiple roles, including Customer Experience Manager and Senior Manager for Customer Communications, before assuming her current position as Digital Marketing Manager.1

Education

Kate Graham attended The Ohio State University, where she earned a Bachelor of Science degree in Business Administration with a focus on Marketing, graduating in 2010.1

Skills and Expertise

Kate's expertise lies in digital marketing strategies, customer relationship management (CRM), and direct marketing. Her diverse background in both retail and service industries equips her with a unique perspective on customer engagement and brand development.

Kate Graham's professional journey illustrates her commitment to enhancing customer experiences through innovative marketing strategies and effective communication within the automotive service sector.