Kat (Kalmykov) Thompson

Kat Kalmykov is an experienced Manager with a background in the computer software industry, showcasing expertise in Customer Services, Customer Success, Operations Management, Project Management, Sales, People Management, and Workforce Management. Kat studied Project Management Certification Program at the University of California, Berkeley, and holds a Bachelor's degree from The Art Institutes. Kat has held various positions in reputable organizations including Customer Success Program Manager at Narvar, Head of Deployment and Customer Success at Thankful, Customer Service Manager at Farfetch, and a range of roles focusing on customer engagement and retention at Groupon. Kat's professional journey includes roles such as Program Manager, Global Customer and Merchant Engagement, Project Manager, Customer Retention, Team Leader in Merchant Services, and diverse responsibilities in implementation and onboarding specialist roles.