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Karol Lawrence

Vice President Customer Operations at Norfolk Southern Corporation
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Karol Lawrence is a highly accomplished professional with a strong educational background in business administration and management. Karol attended Susquehanna University, where they earned a Bachelor of Science in Business Administration. They furthered their education by obtaining a Master of Business Administration (M.B.A.) in Business Administration and Management from Villanova University. Additionally, Karol Lawrence completed the General Management Program (GMP) at Harvard Business School Executive Education, showcasing a commitment to continuous learning and professional development.

Karol Lawrence has held key leadership positions at Norfolk Southern Corporation, a renowned company known for its excellence in customer operations and transportation services. Karol's roles at Norfolk Southern Corporation include serving as the Vice President of Customer Operations, where they displayed exceptional skills in managing customer relationships and operational efficiency. Prior to this, Karol Lawrence held the position of VP Network and Service Management, responsible for overseeing network operations and service delivery within the organization. Karol also served as the Assistant Vice President of Information Technology, demonstrating versatility and expertise across different functional areas within the corporation.

With a rich educational foundation and extensive experience in leadership roles at Norfolk Southern Corporation, Karol Lawrence brings a unique blend of academic knowledge and practical industry insights to their professional endeavors. Karol's contributions to the field of business administration, coupled with their strategic acumen and operational proficiency, position them as a highly respected figure in the corporate landscape.

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