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Karina Schack
Head of Customer Excellence - Start- & scaleups - Operations - Strategy - Self-service
Karina Schack is an operations leader with experience in customer success and customer excellence. She previously worked at FREE NOW as Head of Customer Excellence, where she led significant improvements in customer experience.4 She has also worked at companies like Dixa as a Senior Customer Success Manager5 and has extensive experience in team building and operations.3
Professional Highlights::
- Head of Customer Excellence at FREE NOW
- Senior Customer Success Manager at Dixa
- Experienced in strategic account management and AI
- Has helped over 5,000 entrepreneurs hire virtual assistants2
Currently, she is based in London and has over 500 professional connections on LinkedIn.3 Her professional background demonstrates expertise in creating best-in-class global customer experiences and leading customer success initiatives.1