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Karen Richards
IT Project Manager at Tata Consultancy Services (working on Marks & Spencer account)
Karen Richards is a seasoned IT professional with a rich background encompassing 15 years of experience in service design & transition, project management, service management, application support, and team leadership. She has excelled as part of global teams, showcasing her ability to learn quickly, tackle challenges with enthusiasm, and demonstrate a logical and analytical approach to her work. Karen is praised for her proactive project management style, tight scope management, financial acumen, and effective stakeholder engagement. Notably, she has successfully delivered service transition projects with budgets reaching up to 8 figures and managed diverse teams with up to 35 members across multiple global locations. Her skill set includes PRINCE2 and ITIL certifications, expertise in service design, project management, application support, stakeholder management, risk management, budgeting, and team leadership.
