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Kapil Bajaj
Network Strategy, Systems & Processes, Customer Experience
Kapil Bajaj is a renowned professional with over 20 years of experience in the Automotive sector, having worked in diverse roles to implement innovative strategies that improved dealer operations and boosted operational efficiency, profitability, and customer satisfaction.
He holds a Master of Business Administration (MBA) in Marketing from Symbiosis Institute of Management Studies, a Master of Computer Applications (MCA) from Indira Gandhi National Open University, and a Bachelor of Science (BS) from Delhi University.
Kapil has an extensive professional background, having served as the DGM (Dealer Development) at MG Motor India Pvt. Ltd., Head of Customer Experience at Renault India, Manager of Service Network and Planning at Chevrolet India Pvt Ltd, as well as holding managerial positions at General Motors and Hero Honda Motors Pvt Ltd.