Kaj van de Loo

Chief Technology Officer at UserTesting

Kaj van de Loo is a seasoned technology executive with extensive experience in software engineering and product development. He served as the Chief Technology Officer (CTO) at UserTesting, a company specializing in customer experience insights and research.2

Career Highlights

During his tenure at UserTesting, which lasted over 5 years, Kaj led teams across engineering, product management, design, and user experience.3 His role was instrumental in driving innovation and technological advancements within the company.

AI and Machine Learning Initiatives: Kaj played a crucial role in integrating AI and machine learning into UserTesting's platform. Under his leadership, the company:

Built a data platform and machine learning pipeline
Hired specialized ML engineers
Acquired Truthlab, a machine learning startup
Developed ML-powered features to enhance user analysis and insights2

Customer-Centric Approach: Kaj is known for his customer-focused approach, emphasizing the importance of user feedback in product development and AI adoption.1 3

Professional Background

Before joining UserTesting, Kaj had significant experience in the tech industry:

Worked at SAP Labs in his early career
Led innovative projects at Oracle1

Recent Developments

As of September 19, 2024, Kaj announced his departure from UserTesting after more than 5 years with the company.4 His LinkedIn profile now lists his current position as "Inventurist AI"3, suggesting a continued focus on artificial intelligence in his career.

Philosophy and Approach

Kaj believes in leveraging AI to improve human connections rather than replace them. He advocates for using AI to accelerate time to insights and enable businesses to build experiences that customers love.2

Kaj van de Loo's LinkedIn username is indeed kajvandeloo.3

Highlights

Mar 13 · podcast.mission.dev

Keeping the User in Control with Kaj van de Loo (UserTesting)

Oct 3 · usertesting.com

The History and Future of UserTesting AI

Nov 22 · youtube.com

UserTesting's Kaj van de Loo shares his one piece of ... - YouTube

Experience

Chief Technology Officer at UserTesting (April 2019 - Present)

Chief Product Officer at ForeSee (January 2016 - March 2019), Advisor at Choozini (November 2015 - December 2018), VP Development Mobile at Oracle (November 2012 - January 2016), Advisory Board Member at ThingWorx (August 2012 - December 2013), VP Engineering at Monitise (July 2011 - November 2012), SVP Technology Strategy at SAP Labs (November 2008 - July 2011)