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Kabir Jain
Chief Growth Officer at Erewhon
Kabir Jain is the Chief Growth Officer at Erewhon, a Los Angeles-based organic grocer and café known for its high-end merchandise and devoted following among celebrities and health enthusiasts.12 Here are some key details about Kabir Jain:
Professional Background
Jain joined Erewhon in 2019, initially serving as Chief of Staff before becoming Chief Growth Officer in 2021.5 Prior to Erewhon, he worked in:
- Consumer growth equity at TSG Consumer Partners and Butterfly Equity, investing in food and consumer sectors35
- Management consulting as a Business Analyst at McKinsey & Company5
Role at Erewhon
As Chief Growth Officer, Jain oversees "all the ways we can grow the business, aside from opening new stores".2 His key responsibilities and achievements include:
- Leading the expansion of Erewhon's unique loyalty program2
- Spearheading the company's e-commerce overhaul2
- Launching Erewhon's first mobile app in July 202312
- Developing the retailer's digital growth strategy and retail platform4
- Implementing nationwide shipping for flagship products4
Innovations and Approach
Jain has been instrumental in bringing Erewhon's experiential retail concept into the digital realm:
- Integrating grocery and foodservice elements into the e-commerce platform2
- Implementing a paid loyalty program with tiered memberships2
- Using AI for product descriptions and recommendations1
- Focusing on personalization in the app, including cart reminders and targeted push notifications1
Education and Personal
- Jain is a graduate of The University of Texas at Austin - Red McCombs School of Business5
- He is originally from Austin but now lives in Los Angeles with his wife and puppy3
Kabir Jain's efforts have significantly contributed to Erewhon's growth, with digital adopters spending 70% more than other shoppers.1