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    Jusuf Amzai

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    Professional Background

    Jusuf Amzai is a dynamic and accomplished professional with a rich background in operations management, sales, and customer service. With extensive experience spanning multiple industries, including insurance and information technology, he has established himself as a significant contributor to organizational growth and efficiency. Currently serving as a Family Manager in a freelance capacity, Jusuf brings a wealth of experience to his current role, leveraging a diverse skill set honed over years of varied positions.

    Previously, Jusuf held key roles that showcased his leadership abilities and strategic thinking. He served as the Head of Operations at EAT.ch, where he was instrumental in optimizing processes and driving operational excellence. His role as the National Leader of Telesales & Office Services at Inapa Schweiz AG further underscored his capability to lead teams and improve sales performance in high-pressure environments. Additionally, as the Head of Sales Support at scoup AG (operating under Tamedia AG), he played a crucial role in aligning sales strategies with customer needs to boost overall performance.

    Jusuf's entrepreneurial spirit shone through during his tenure at AS Finanz GmbH and AS Versicherungen GmbH, where he served as the Project Manager for IT & CRM as well as the Managing Director. This position allowed him to blend his IT expertise with business acumen, enhancing customer relationships through innovative technology solutions. His earlier roles in the telecommunications sector at Swisscom (Schweiz) AG provided him with invaluable experience in team leadership, customer service, and sales dynamics, further rounding out his robust professional portfolio.

    Education and Achievements

    Jusuf Amzai's educational background is as impressive as his career. He has a strong foundation in business and economics, having studied Betriebsökonom FH (Business Administration with a specialization in Marketing) at Hochschule für Wirtschaft Zürich (HWZ). Additionally, he earned the VBV Certification for insurance brokers from FINMA, highlighting his commitment to professional development and industry compliance.

    Furthermore, his commitment to broadening his knowledge base is evident from his studies in various fields at the University of Zurich, including Business Administration, Psychology, and Medicine. This multidisciplinary approach enhances his understanding of diverse contexts and customer perspectives. His early education included a Matura Typus B from Lyceum Alpinum in Zuoz, equipping him with essential academic skills across subjects like Latin, Mathematics, Biology, Geography, and Economics.

    Jusuf also completed a vocational program to become a Call Center Agent at Swisscom (Schweiz) AG. This training not only prepared him for customer interaction roles but also laid the groundwork for his successful career in sales and customer engagement.

    Achievements

    Throughout his career, Jusuf has consistently demonstrated his ability to lead teams, drive sales growth, and improve operational efficiencies. In his role at EAT.ch, he spearheaded initiatives that substantially increased customer satisfaction and engagement. His leadership in telesales at Inapa Schweiz AG led to remarkable performance enhancements, positioning the company favorably within a competitive landscape.

    His commitment to excellence is further highlighted by his undertaking of various roles at Swisscom (Schweiz) AG, where he advanced from a Sales Agent to Team Leader and eventually Supervisor. This trajectory showcases his dedication to professional growth, teamwork, and service excellence.

    Jusuf's diverse skill set, combined with his proactive approach and commitment to learning, has enabled him to adapt to various roles and industries effectively. As a Family Manager today, Jusuf continues to embody the values of leadership, skills development, and a relentless pursuit of excellence in every endeavor he undertakes.

    Achievements

    Related Questions

    How did Jusuf Amzai develop his expertise in operations management and sales support?
    What motivated Jusuf Amzai to pursue a career in the insurance industry?
    In what ways has Jusuf Amzai leveraged his education in business administration and psychology in his professional roles?
    What strategies did Jusuf Amzai implement as Head of Operations at EAT.ch to enhance organizational performance?
    How has Jusuf Amzai's experience at Swisscom (Schweiz) AG influenced his approach to customer service and sales?
    Jusuf Amzai
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    Location

    Zürich Area, Switzerland