Justine Haworth

Justine Haworth is a highly experienced leader in the digital banking and financial services sector. She excels in inspiring and developing high-performance teams, achieving exceptional employee motivation, and delivering top-notch customer satisfaction. Justine is passionate about good design and the impact of digital technology on traditional business models, advocating for user-centered design and co-creation to drive significant commercial benefits. With a proven track record, she is highly collaborative and skilled at building effective relationships within and outside HSBC. Justine holds a Postgraduate Diploma in Business Management from the University of Leeds, a Post Graduate Certificate in Biotechnology, and a BSc (Hons) in Biological Sciences (Molecular Biology & Genetics) from the University of Leicester. Her previous roles at HSBC include Global Head of Digital Engagement, Head of Digital Business Performance for Retail Banking and Wealth Management in Europe, Multichannel Transformation Lead for Sales & Distribution in Europe, Head of Digital for UK Retail Banking & Wealth Management, Head of Digital Strategy and Design, and Head of Digital Solutions. Justine also has experience in digital program and project management at First Direct, senior project management at HSBC, and systems engineering at EDS Group.