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Justin Watt
Running a business operations & automation firm. | Helping businesses save time, put people first, and turn process into profit with automation & AI
Justin Watt is a professional with a profound background in Operations, specializing in modernizing business strategies and enhancing team efficiency.
He excels in streamlining operations, empowering leaders, and implementing automation to optimize processes and integrate tools and data effectively.
With a BA in Psychology from Vancouver Island University, Justin has held significant roles ranging from Co-Founder at Switchboard to CEO at Stakeholders, showcasing a diverse skill set.
His extensive experience includes leadership positions such as Director of Operations at MetaLab, Manager in various operational capacities, and Project Manager roles at IBM and Shaw Communications.
Justin is passionate about bringing innovation to business practices through automation and operational support, making him a valuable asset for any organization seeking growth and efficiency.
Highlights
The way we build teams is outdated, and the smartest companies are ditching tradition.
Historically, companies relied heavily on people to drive processes supported by technology.
As AI and automation capabilities expand, this pyramid is turning on its head.
The new pyramid:
🔀 Process is now at the forefront, the foundation on which companies build efficiency and scale. The best organizations are systematizing their workflows to be AI & Automation-first, turning repetitive tasks and decision-making into streamlined, data-driven processes.
💻 Technology is now the intermediary—automated systems handle the heavy lifting, allowing technology to scale faster and with fewer human constraints once AI is introduced to the flows in smart ways.
👥 People have a new role: high-level strategy, creativity, and oversight. Humans focus on complex, judgment-based work, as AI takes over routine operations.
The new winners?
Those who recognize that scaling doesn’t mean hiring—it means systematizing and automating.
Here in Missouri today as @MainStSummit kicks off 🎉
In 2024, there are about 33 million small businesses operating in the USA.
Only 20,868 had 500 or more employees.
That means that 99% of businesses in the United States qualify as small to medium businesses.
Main Street Summit is where some of the best business owners, operators, and investors come together to learn how to grow smarter, not harder and excited for Switchboard to be a sponsor and to be here in person.
