Justin Smith

Justin Smith is a seasoned professional with a strong background in operational skills, data-driven decision-making, and innovation. He excels in strategic ITIL processes, driving efficiency and customer satisfaction. With a knack for fusing technology and people management, Justin has successfully led teams across various sectors, including customer service, digital marketing, and contact centers. His agile mindset allows him to adapt to emerging technologies and guide teams through dynamic shifts, all while instigating trust and fostering strong relationships with customers and employees. Justin's dedication to exceeding customer expectations and creating lasting emotional connections has earned him a reputation as an architect of delight and a servant leader. His mission is to fuel exponential development and profitable success through collaboration, innovation, and strategic brilliance, evident in his track record of accomplishments across different roles and organizations.