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Justin Graham
MBA Candidate, UW Foster - BizOps Consultant
Professional Background
Justin Graham is currently a forward-thinking first-year MBA candidate at the prestigious University of Washington's Foster School of Business, where he is actively seeking a business internship. His focus areas include Strategy, Product Development, Growth, Business Operations (BizOps), and Business Development (BizDev) within the startup ecosystem or small businesses. Alongside his studies, Justin leverages his expertise as a part-time Business Operations consultant, providing strategic guidance and operational support to clients in diverse sectors.
Prior to embarking on his MBA journey, Justin made significant strides at eero, a leader in providing seamless home WiFi solutions that was acquired by Amazon in February 2019. Joining eero in 2015 as one of their first business hires, he played a pivotal role in launching the company's inaugural product: the eero WiFi system. His contributions were instrumental in building a strong foundation for a scalable, innovative business. As the leader of the Business Operations team, Justin took ownership of various critical processes including order-to-cash (covering E-Commerce, resellers, Internet Service Providers, and Pro Installers), procure-to-pay, and returns operations.
Justin’s proactive project management involved coordinating a dynamic team of internal staff and external consultants, driving progress on high-priority business projects aimed at enhancing operational efficiency. Through collaboration with key departments such as Accounting, Manufacturing Operations, Sales, Finance, Marketing, Customer Experience, and Partner Experience, he successfully implemented strategies that maintained business systems and optimized processes, which ultimately contributed to eero’s growing success in the competitive tech landscape.
Education and Achievements
Justin’s educational journey reflects a commitment to academic excellence and professional growth. He graduated Cum Laude with a Bachelor of Science in Finance and Entrepreneurship from Santa Clara University’s Leavey School of Business. His experience is further enriched by international exposure from his studies in Business and British Culture at the prestigious Imperial College London.
Currently, he is pursuing his Master of Business Administration (MBA) at the University of Washington, Michael G. Foster School of Business. This rigorous business education is equipping Justin with advanced strategic, analytical, and leadership skills necessary for thriving in today’s dynamic business environment.
Skills
Justin has cultivated a comprehensive skill set that positions him well for continued success in business operations and consulting. His proficiency in a variety of platforms and technologies includes:
- NetSuite: for effective business management and ERP solutions.
- EDI: managing exchanges with resellers and contract manufacturers.
- Shopify: facilitating e-commerce operations.
- Middleware: utilizing AWS and EC2 for operational efficiency.
- SnapLogic: for integration and automated workflows.
- Payment processors: including Stripe, PayPal, and Affirm, ensuring smooth financial transactions.
- Fraud detection: implementing systems like Signifyd for security.
- Avatax: for automated sales tax compliance.
- Atlassian Suite: including Confluence and JIRA, enhancing project management and team collaboration.
- Zapier: streamlining processes through automation.
- Coupa: supporting procurement processes.
- APIs: leveraging application programming interfaces for system integrations.
These skills, coupled with his strong analytical mindset and problem-solving abilities, enable Justin to handle diverse business challenges effectively.
Notable Achievements
Throughout his career, Justin Graham has not only demonstrated exceptional operational capabilities but has also invested considerable effort in personal and professional development. Among his numerous roles, he made notable contributions as a Business Operations Manager at Amazon and as a Senior Business Operations Analyst at eero. His diverse experiences include various consulting roles at EY, and earlier positions like Marketing Intern at Social Inertia and Accounting Intern at Riverstone Residential Group, which provided him a robust understanding of different business sectors and operational needs.
In addition to his professional accomplishments, Justin also took part in student governance as a Senior Senator with the Associated Student Government at Santa Clara University, showcasing his leadership skills and commitment to community engagement. His early internships, including valuable experiences in finance and marketing at reputable institutions like UBS Wealth Management and London Capital Credit Union, further illustrate his well-rounded expertise.
Conclusion
In summary, Justin Graham embodies the spirit of innovation and strategic thinking that is essential to driving success in today's competitive business environment. With a solid educational foundation, a rich tapestry of professional experiences, and a broad array of skills, he is well-prepared to take on challenging roles that require a blend of operational insight, strategic foresight, and collaborative problem-solving. As he embarks on the next phase of his career journey, there’s no doubt that Justin's contributions will leave a lasting impact on any organization fortunate enough to leverage his talents. The future is bright for this passionate MBA candidate, who is poised to make significant strides in the business world.