Jurrien Schouten

Jurrien Schouten is a customer experience (CX) and user experience (UX) professional with a strong background in using data and customer insights to enhance business performance and optimize key performance indicators (KPIs).

His educational journey includes studying Havo, Cultuur en Maatschappij at Arentheem College and earning a Bachelor of Communications with a focus on Digital Communications from Hogeschool van Arnhem en Nijmegen.

With a wealth of experience in the field, Jurrien has held various roles such as CRO Specialist at Smartphonehoesjes.nl, Member of the Expertgroup on Shopping Tomorrow Revenue Optimization at Shopping Tomorrow, Global Web Analyst/CRO Specialist at JACOBS DOUWE EGBERTS, Lead UX/CRO at fonQ, CRO Specialist at fonQ, and Online Marketer and Trainee in different roles at fonQ.

Jurrien is particularly skilled and passionate about web analytics, experimentation, and validation, which are instrumental in driving improvements in customer experience and business KPIs.