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    Junaid Mohammed

    Vice President of Customer Success @ Scrut Automation

    Junaid Mohammed is a seasoned professional with over 13 years of experience in customer success.

    Currently serving as the Vice President of Customer Success at Hiver, leading high-performing teams to deliver exceptional value and satisfaction to clients.

    Expertise in customer relationship management (CRM) tools and best practices.

    Extensive background in reducing churn, increasing retention, and fostering customer loyalty and advocacy.

    Previously held roles such as Head of Customer Success and Senior Manager of Customer Success at Hiver, focusing on team building, process implementation, and goal setting.

    Possesses strong relationships with customers, partners, and internal stakeholders, contributing to product development and marketing strategies.

    Committed to helping customers achieve their goals and maximizing product value, while promoting a culture of collaboration and excellence within the organization.

    Educational background includes a Bachelor's Degree in Chemical Engineering from Visvesvaraya Technological University.

    Organizational history spans various customer success and technical roles at companies like Scrut Automation, CloudCherry, SAP, Accenture, and Dell, showcasing a diverse skill set and expertise.

    Junaid Mohammed
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    Location

    Bengaluru, Karnataka, India