University of Phoenix

Advisor Assistant at Waddell & Reed

Smart Warehousing

Customer Service Associate

Waddell & Reed

Advisor Assistant

Puget Sound Pipe & Supply

Office Manager

Softchoice

Inside Sales Account Manager

I am a Staffing Consultant with Appleone Employment Services, which is part of the Act1 Group.  We have been in business for over 50 years and are now the largest privately-owned employment services company in the United States.  

ARE YOU LOOKING FOR A CAREER CHANGE?
I will demonstrate my dedication to helping you find the career that you are looking for by proactively searching out career opportunities that match your ideal career.  My services include an expert career consultation, personalized marketing approach, direct hire, contract-to-direct hire, and short term contract assignments for professional and administrative positions.

DO YOU NEED A STAFFING SOLUTION?
My clients will tell you that our innovative and personalized services lead to increased productivity and reduced expenses.  I can help you find the right people, right now.  We differentiate ourselves from other staffing firms by offering a cutting edge global recruitment model and a five year guarantee that protects the value of your employee investment related to promotions, terminations or resignations.

SPECIALTIES
Administrative Assistant l Customer Service I Accounts Payable I Financial Analyst I Marketing Analyst

CONTACT ME
Email - jfinlay@appleone.com
Phone - 253-796-4340

AppleOne Employment Services

Staffing Consultant

Sales: Phone calls to schedule appointments.  Support: Manage CRM database for entire Pacific Northwest area. Marketing: Create marketing collateral to increase sales across various investment verticals.

Consulting for a local Financial Advisor

Executive Assistant/Marketing Manager

Sales: Consultative sales.  Managed Pipeline. Customer Service: Supported AE’s in all areas of EMC. Expert in all Product Programs and assisted AE’s in navigating these programs. Support: Supported 500 sales representatives. Assisted with Account Alignment between Zones and EMC. Marketing: Administered Rapid Impact Trainings, Bootcamps, Tech Connects, Customer Connects and Quarterly contests. 
•	Consistently increased sales by 150+% Quarterly Year over Year
•	Obtained certifications including EMC Ready and Three Paths to the Cloud

Zones

Partner & Product Manager--EMC Storage

As an HP Solution Specialist I am responsible for achieving set growth targets and enhancing margin through; Communicating Manufacturer price programs to sales professionals, being a Product Expert, Managing Internal Marketing Campaigns, Developing & Implementing Sales Contests, Pipeline Management, Data Analysis of internal and market trends, Sales Forecasting and Representing the brand at all internal and client events.

HP Personal Systems Group Brand Champion/Solution Specialist

Insight is a Fortune 500 company and the leading provider of computing products, software, and advanced IT expertise and services to the public sector. We have been in business since 1988 and achieved over $4.8 billion in revenue in 2010. We represent over 200,000 brand-name products from leading manufacturers such as HP, IBM, Intel, Cisco, Microsoft and more. We also support our customers’ implementation and integration needs through our comprehensive IT support, IT solutions and managed IT services offering.

Account Executive Responsibilities
•	Client relationship management – for existing clients and to establish new business in the public sector
•	Proactively advise and introduce new solutions to solve client’s business needs
•	Follow-up with clients on quotes and orders to ensure excellent service
•	Maintain a strong knowledge of leading industry trends 
•	Maintain excellent customer satisfaction

Insight

Account Executive, Insight Public Sector

	Penetrated buying and non-buying accounts to build HP Supplies business, specifically HP OEM printers, ink, toner and media tapes.
	Built successful lasting relationship with Account Executive Reps in all sectors of business including SMB, Enterprise and IPS.
	Won King of the Hill contest for entire duration of contest.  Led my Division in number of First Time Category Buyers.
	Engaged Reps in Account Planning to target large Named and Enterprise accounts for category penetration.
	Lead for Mentor Program in which I partnered with new-hires in my Division to guide them through organizational culture, systems, sales techniques, call coaching, etc.
	Active participant in the Best Practices Panel for PSS Division where I identify and share my best practices with peers in the Division.
	2010 – 100% Club Member

Partner Sales Specialist III, HP Printing and Imaging

	Provided support for up to five Account Managers including entering orders for B2B Business.
	Worked directly with third party vendors on post sales support.
	Managed special projects including high level inventory issue lasting months, while working directly with Supervisor and Director of Customer Support. 
	Trained all new employees hired to support vendor as business expanded.
	Designated as Subject Matter Expert and collaborated with Training Specialist to develop new training materials.
	Received awards including; Rising Star, Rookie of the Year and Hard Charger.

Avnet Technology Solutions

Customer Support Representative

	Responsible for managing top 20 accounts for Healthcare clients.
	Coordinated with Programmers to add new statements and/or letters to client’s accounts as well as maintained current set ups for printing and mailing.
	Facilitated daily meetings with clients and executives internally and externally.
	Utilized strong analytical and creative skills while coordinating with clients to solve large scope of issues and address wide range of questions.
	Displayed solid time management and organizational skills in a fast paced environment.

Juliet Finlay