Julien Martino

Julien Martino is an Enterprise Architect at Michelin, focusing on Customer Relationship Management, Services, and Distribution.3 He plays a key role in shaping Michelin's technology strategy and ensuring it aligns with the company's business objectives.

Professional Background

Julien has been with Michelin for several years, holding various positions within the company. Prior to his current role, he served as:

• Enterprise Architect for Michelin Solutions department
• Solution Manager for Ecosystems Integration

Current Responsibilities

As an Enterprise Architect, Julien is responsible for:

1. Overseeing the enterprise architecture related to Customer Relationship Management, Services, and Distribution3
2. Collaborating with business teams to align technology solutions with Michelin's strategy
3. Ensuring Michelin's IT infrastructure supports the company's diverse operations, including tire production, tourism guides, and fleet services1

Approach to Work

Julien relies on industry research and analysis to inform his decision-making process. He works closely with Forrester, a leading research and advisory company, to:

1. Validate his ideas and strategies
2. Gather additional arguments to support his proposals to the business
3. Learn about new domains and technologies
4. Ensure Michelin has the best IT strategy to meet its business objectives12

Impact and Measurement

Julien and his team measure the success of their IT strategy using various KPIs, including:

• Cloudification ratio of IT systems
• Number of incidents
• Application availability
• User satisfaction1

Julien Martino's work as an Enterprise Architect plays a crucial role in Michelin's digital transformation and its ability to leverage technology for business growth across its diverse portfolio of products and services.