Julie Schaden

Julie Schaden is a seasoned professional with over 12 years of experience in aiding multinational clients in resolving their critical problems, driving transformative change, and enhancing business performance through a strategic focus on Customer Experience, streamlined Operations, and effective use of Technology.

Her expertise lies in areas such as Customer Experience, Operating Model Optimization, Marketing Operations & Services, Campaign Execution, Process Improvement, Change Management & Training, MRM and CRM Implementation, and Agile Delivery.

Julie has a strong background in various industries including Insurance, Financial Services, Pharma, and Resources.

She holds an MBA degree with a major in Marketing and Strategy from ESSEC Business School in Paris, France, and also studied at Facultad de Economia y Negocios at Universidad de Chile.

In her professional journey, Julie has held significant roles such as Lead Account Partner in Global Business Services focusing on Digital Strategy & Interactive at IBM and Senior Manager at Accenture Digital specializing in Marketing Strategy and Operations.

Julie Schaden currently resides in Chagrin Falls, OH, near Cleveland, enjoying quality time with her husband Scott and their two sons: Maxime and Quentin.