Julie Martin

Julie Martin, Technical Account Manager at GoDaddy

Julie Martin is an experienced community manager, customer success manager, and support engineer currently working as a Technical Account Manager at GoDaddy.123 She has held this position since October 2020 when GoDaddy acquired the company she had been working at for three years, SkyVerge.1

Prior to her current role, Julie worked as a Customer Support Specialist and Technical Account Manager at SkyVerge from June 2017 to October 2020.1 In this position, she supported over 60 WooCommerce plugins and the Jilt platform, replicated reported bugs, liaised with other support teams, documented internal processes, and updated user documentation.1

Julie has also held other customer-facing roles, including:

• Head of Customer Success at Vanilla Forums from August 2015 to October 20161
• Customer Success Manager at Vanilla Forums from July 2014 to July 20151
• Online Community Moderator at Mzinga from May 2008 to September 20091

She has a Bachelor of Arts in Sociology from Concordia University and has completed several web development and programming certificates from the same institution.1