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Julie Kling
Transformation Change Activator. Customer Experience Expert. Healthcare Leader. Digital Master.
Julie Kling is the Experience Strategy & Transformation Lead at the Consumer Experience Center of Excellence at Humana. She has a strong background in healthcare transformation, focusing on enhancing consumer experiences within the healthcare sector. Her expertise encompasses strategic positioning, business planning, data-driven decision-making, and vendor negotiations.2
Kling has been recognized as a dynamic leader in healthcare and digital transformation, demonstrating a commitment to improving healthcare services through innovative strategies. Her professional journey includes significant roles that emphasize customer experience and digital mastery in healthcare settings.12
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Location
Louisville, Kentucky, United States
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