Julie Dy is a highly skilled public relations professional with extensive experience in customer service. With a Bachelor of Arts (BA) degree in Public Relations from The University of Texas at Arlington, Julie has developed a deep understanding of customer needs and how to target towards them. Her career has spanned various organizations, including roles at Southwest Airlines, The University of Texas at Arlington Parking & Transportation, SEPHORA, Sony Electronics, and Maverick Activities Center. As a Customer Relations Senior Representative at Southwest Airlines, Julie leverages her detail-oriented approach and expertise in customer service to deliver exceptional service to customers. She is passionate about learning new things and strives to deliver the best possible experience to her clients.