Julia Brooks

Julia Brooks is currently an Ecommerce Strategy Associate at Wayfair, where she focuses on market research and strategy development related to customer feedback. Her role involves collaborating with various departments to effectively manage voice of customer data, which is crucial for optimizing customer experience and product offerings.12

Educational Background

Julia holds a Bachelor of Science degree in Business Administration and Management from Babson College, which she completed in 2021. This academic foundation has equipped her with essential skills in business strategy and management.3

Professional Experience

Before joining Wayfair, Julia gained valuable experience through several internships and positions:

• Product Marketing Intern at Waters Corporation: Here, she developed skills in researching market trends and launching product campaigns.
• Sales Consultant at Office Depot: This role allowed her to enhance her customer service skills.
• Receptionist and Office Assistant at Bernardi Honda: In this position, she improved her organizational and communication abilities.1

Skills and Expertise

Julia's diverse work experience has helped her develop strong skills in:

• Market Research
• Customer Behavior Analysis
• Cross-Functional Collaboration
• Problem-Solving

Her background makes her a promising professional in the ecommerce landscape, particularly in areas related to customer insights and marketing strategies.1