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Julia Alena
CXO and Revenue Catalyst | Helping Companies Align AI Strategy with Customer Experience | Global B2B & B2C Customer Success Leadership
Julia Alena is the Vice President of Customer Operations & Success at Honeywell, where she plays a key role in driving customer satisfaction and operational excellence. She is recognized as a strategic leader with a proven track record in revenue expansion and aligning AI strategies with customer needs.12
Background and Education
Julia Alena holds a degree from Florida International University. Her professional journey emphasizes her expertise in customer experience and operational leadership, making her a significant asset to Honeywell.1
Professional Experience
In her current role, Julia focuses on enhancing customer engagement and ensuring that operational strategies align with business goals. She is also noted for her involvement in discussions around automation and AI's impact on the workforce, indicating her forward-thinking approach to industry challenges.23
Skills and Interests
Julia is described as an "unrelenting" advocate for exceptional customer experiences. Her interests extend beyond her professional life, encompassing technology, politics, and aviation, as she is also a pilot.3
Overall, Julia Alena's leadership at Honeywell reflects her commitment to innovation and customer-centric strategies in a rapidly evolving technological landscape.
