Juan Morales

Juan Morales is the Director of Data Science at Otis Elevator Co., where he plays a pivotal role in advancing the company's data-driven initiatives. He holds a Ph.D. and has significant experience in operations research and predictive analytics, particularly in the elevator industry. His work focuses on integrating advanced technologies like artificial intelligence (AI), machine learning (ML), and the Internet of Things (IoT) to enhance elevator dispatching systems.

Professional Background

• Current Role: Director of Data Science at Otis Elevator Co.
• Previous Experience: Worked for over 13 years at BNSF Railway, where he developed expertise in solving complex operational challenges using data science methodologies.134

Contributions

Morales has been instrumental in the development of NextGen Dispatcher, a state-of-the-art dispatching system that utilizes AI and ML to predict passenger traffic and optimize elevator responses. This system aims to improve efficiency and enhance user experience by dynamically adjusting to real-time conditions and patterns.1

Education

He earned his degree from the Georgia Institute of Technology, which laid the foundation for his career in data science and operations research.2

Morales is based in Texas, United States, and continues to contribute to innovations that position Otis as a leader in the elevator industry.3