Juan M Gonzalez, CSM

Juan M Gonzalez, CSM, is a highly accomplished Director of Enterprise Systems and PMO with vast experience in program management, digital initiatives, IT operational leadership, and systems development.

Regarded as a superior strategic planner, Juan has a proven track record of pioneering new processes to enhance efficiency and deliver optimal results in high-pressure environments.

With a strong blend of technology and business acumen, Juan excels in fostering collaboration across teams to drive digital initiatives and enhance relationships at all organizational levels, including C-Level executives.

As a well-rounded eCommerce professional, Juan has a wealth of experience in digital strategy, IT, and operations, focusing on delivering measurable business outcomes through solutions consulting and a passion for mentoring and training team members.

Juan is recognized for his skills as a creative problem solver, big-picture thinker, team leader, instructor, and communicator, with a knack for developing cutting-edge eCommerce and vendor management methodologies that elevate operational capabilities and significantly impact business performance.

His expertise spans various areas including Web Technologies, Payments, Retail, Order Management, Supply Chain, Logistics, CMS, ERP, WMS, EDI, Compliance, and more, with proficiency in tools like Salesforce Marketing Cloud, Mulesoft, Jira, and Asana.

With a background in Project Management, Program Management, Agile, Waterfall, Business Analysis, Strategic Planning, Team Leadership, and Training, Juan is well-equipped to thrive in startup, growth-mode, or mature company settings.

Juan pursued his education at Long Beach City College, UC Santa Barbara, and Morningside High School, and has held key positions at renowned companies like PLBY Group, Inc., Nordstrom, ShoeDazzle, and Walt Disney Television.

His role as a Director of Enterprise Systems and PMO has honed his talents in relationship building, conflict resolution, budgeting, forecasting, continuous improvement, vendor partnerships, and compliance management, making him a versatile asset in driving organizational success.