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Juan Acosta
Amazon, Global Customer Trust & Partner Support
Professional Background
Juan Carlos Acosta is an accomplished and seasoned professional in human resources, business, and technology consulting, recognized for his extensive multi-sector experience. He is adept in change management strategy, project management, as well as diversity and inclusion initiatives, making him a well-rounded asset in any organization aiming for sustainable growth and development. Currently serving as the Program Manager for Global Network Optimization at Amazon, Juan Carlos demonstrates his ability to bridge the gap between strategic goals and operational execution, ensuring that global networks function efficiently and effectively across various domains.
Before his tenure at Amazon, Juan Carlos excelled as a Manager in the People Advisory Services division at EY, where he played an integral role in providing businesses with cutting-edge consulting strategies aimed at enhancing talent management and organizational change. His earlier experience as a Senior Consultant at both EY and Booz Allen Hamilton equipped him with a deep understanding of the consulting landscape, allowing him to contribute meaningfully to various high-impact projects. His versatility extends to his role as Network Activation Associate at Ashoka, where he enhanced social enterprise initiatives worldwide.
Additionally, Juan Carlos’s background is enriched by his prestigious experience as a Fulbright Scholar at the U.S. Department of State, an honor that underscores his commitment to fostering cross-cultural understanding and cooperation. His career began to take shape during his time with the Library of Congress, where he served as a Higher Education Program Associate, showcasing his dedication to education and cultural exchange.
Education and Achievements
Juan Carlos Acosta is a proud alumnus of Carnegie Mellon University, where he completed his B.A. in Global Studies and Hispanic Studies with a Minor in Professional Writing, achieving an impressive GPA of 3.7 on a 4.0 scale. This academic foundation provided him with a comprehensive understanding of global interconnections as well as honed his skills in professional writing, allowing him to communicate complex ideas effectively.
Furthermore, Juan Carlos broadened his horizons through a Semester Exchange program at the University of Havana, where he delved into History, Politics, and Religion. This experience not only enriched his educational background but also enhanced his cultural competence, enabling him to better engage with diverse audiences across his professional journey.
Notable Contributions
In his various roles, Juan Carlos has made significant contributions that have helped shape effective change across organizations. At Amazon, he leads initiatives that optimize global networks, reflecting his strategic insight and operational expertise. His key role in the organizational transformation efforts at EY showcased his ability to manage change smoothly and promote a culture of inclusivity and diversity.
His experience at Booz Allen Hamilton as a Senior Consultant allowed him to tackle complex problems and deliver tailored solutions to clients, maintaining a focus on driving results that align with client objectives. By fostering a collaborative environment, he empowered teams to achieve their best performances, creating a positive impact on not just project outcomes but also team dynamics.
As an advocate for diversity and inclusion, Juan Carlos has championed several initiatives aimed at enhancing workplace equity and belonging. His thoughtful approach to integrating these crucial elements into business strategies positions him as a thought leader in the fields of HR and consulting.
Achievements
- Led successful change management initiatives at Amazon, enhancing the efficiency of global operations.
- Contributed to the implementation of diversity and inclusion programs at EY, promoting equitable work environments.
- Played a key role in cross-functional teams at Booz Allen Hamilton to drive project success, ensuring customer satisfaction and stakeholder engagement.
- As a Fulbright Scholar, developed international initiatives that fostered educational and cultural exchange, enhancing bilateral relations.
- Enhanced the Higher Education initiatives at the Library of Congress, supporting collaborations across institutional boundaries.