Jay Santana

Jay Santana is the Co-Founder and Chief Operating Officer (COO) of Administrative Greatness and My AG Social, based in Cedar Rapids, Iowa. He has been in this role since October 2010, where he focuses on delivering a variety of services including administrative support, marketing, project management, and social media management. His company began offering social media management and influencer marketing services in 2012, targeting businesses in the U.S. and Canada. Santana is recognized for his expertise in social media, ranking in the top 2% of users and educators globally, and is also noted for his customer service skills, placing in the top 1% in that area.1

In addition to his role at Administrative Greatness, Santana has held several positions, including Executive Program Director at More To Life Recovery and Customer Success Manager at Obi1Media. His background includes contributions as a writer and social media manager for various organizations, showcasing a diverse skill set in marketing, content creation, and community engagement.1