Joyce Greenbaum

Head of Generative AI at Amperity

Joyce Greenbaum Gordon is currently the Head of Generative AI at Amperity, having transitioned to this role in September 2023. Prior to this, she served as the Product Lead for Machine Learning and MLOps at the same company from November 2019 until her recent promotion. In these positions, she has been instrumental in developing dynamic machine learning pipelines that enhance predictive capabilities for customer lifetime value, churn, and product recommendations.1 2

Before joining Amperity, Joyce was the Director of Product Management at Custora from June 2016 to November 2019, where she built the product management team and oversaw the development of key products, including a natural language querying tool and an executive goal-setting platform. Her career began as a Senior Associate Consultant in advanced analytics at Trinity Partners and included roles in research at The Wharton School and as a research assistant at Coferon (now BlinkBio) .1 2

Joyce holds a Bachelor of Arts degree in Biological Mathematics from the University of Pennsylvania, with minors in Music and Statistics. She attended Stuyvesant High School prior to her university education.1 2

Experience

Head of Generative AI at Amperity since September 2023

Product Lead - Machine Learning and MLOps at Amperity, Director of Product Management at Custora, Customer Insights Lead at Custora, Senior Associate Consultant - Advanced Analytics at Trinity Partners