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Joshua Broyles
Quality Operations Nurse at Oscar Health
Professional Background
Joshua Broyles is an accomplished managed care specialist with a robust background in quality assurance, continuous quality improvement (CQI), performance improvement (PI), electronic health records (EHR), patient quality indicators (PQIs), and health information management. With a comprehensive understanding of both the nursing profession and healthcare management, Joshua has effectively bridged the gap between clinical care and administrative excellence.
Joshua's career has been marked by his commitment to improving healthcare services through various quality-driven roles. Currently, he serves as a Quality Operations Nurse at Oscar Health, where he applies his expertise to ensure high standards of care for patients while enhancing operational efficiency and compliance within the organization. His ability to leverage data and implement quality improvement measures has made him a key player in the healthcare sector.
Prior to his current role, Joshua held multiple significant positions that honed his skills and expanded his knowledge in healthcare management. As a Quality Improvement Clinical Project Specialist at Care1st Health Plan, he was instrumental in driving projects that focused on enhancing patient outcomes while ensuring adherence to healthcare regulations and standards. His previous role as a QA Registered Nurse at Haven Healthcare Home Health & Hospice Agency allowed him to develop a keen understanding of home health services and the critical importance of quality care in patients' everyday lives.
Education and Achievements
Joshua's educational background is a testament to his dedication to continual learning and professional development. He earned a Bachelor of Science in Management from Western Governors University, equipping him with essential skills in leadership, strategic planning, and operational management. This degree is particularly beneficial in today's fast-paced healthcare environment, where effective management directly impacts patient care and organizational success.
Additionally, Joshua pursued his Associates in Nursing at Pasadena City College, where he received comprehensive training in clinical nursing practices. This foundational education has given him a solid understanding of patient care, medical ethics, and healthcare systems, allowing him to excel in clinical and administrative roles throughout his career.
Notable Projects and Roles
Throughout his career, Joshua has taken on various roles that demonstrate his adaptability and leadership within the healthcare field. As a Registered Nurse Supervisor at Monterey Park Convalescent Hospital, he led a team of nursing professionals in delivering exceptional patient care. His supervisory experience has enabled him to mentor new nurses and effectively manage healthcare teams towards achieving quality standards.
In his capacity as Program Director at Vista Cbas, Joshua was responsible for overseeing a range of programs aimed at improving patient access and healthcare services for vulnerable populations. His work in community-based adult services at Abc Community Based Adult Services and as a Nurse Aide at Abc Day Health Center has granted him firsthand experience in compassionately addressing the needs of patients, particularly in home health and rehabilitation settings.
Furthermore, he has played a vital role in flu, wellness, and home health nursing at Maxim Healthcare Services, where his contributions helped enhance preventive care measures for various patient populations.
Achievements
Joshua Broyles has achieved several significant milestones throughout his career. His expertise in quality improvement processes has led to the successful implementation of health information management systems that not only improve patient safety but also streamline operations across healthcare facilities.
His analytical skills and leadership have been crucial in identifying and resolving quality issues within healthcare organizations, thereby promoting a culture of continuous improvement that ultimately enhances patient care experiences. His adeptness at utilizing performance data to drive actionable insights is a hallmark of his professionalism.
In summary, Joshua has built an impressive career that reflects his dedication to healthcare excellence and patient advocacy. His blend of clinical knowledge, management skills, and a commitment to quality improvement position him as a leader in the managed care sector, making significant contributions to patient care and health service delivery.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.