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Josh Tong
Content Strategy Manager at MERGE
Josh Tong is a content strategist and consultant with over a decade of experience specializing in user-centered content strategy for digital ecosystems and websites. He currently works at MERGE, a full-service agency renowned for its human-centered design capabilities, with a focus on assisting teams in creating user-friendly experiences at scale. Josh has a track record of collaborating with clients from diverse industries including healthcare, life sciences, financial services, Fortune 100 companies, challenger brands, health systems, government agencies, nonprofits, and associations in order to design and facilitate content strategy at various levels - from enterprise to channel and campaign levels. He excels in information architecture, content operations, digital governance, and ensuring accessibility for digital content by adhering to WCAG standards and best practices. Josh's work has been featured in various prestigious publications and platforms, emphasizing his expertise and thought leadership in the field of content strategy.