Texas A&M University

Vice President Of Business Development at TaskUs - Fintech  -  Healthtech  -  Edtech  -  Prof Svcs

OP360 (OfficePartners360) was founded in 2006 by experienced business entrepreneurs on a relationships-first philosophy. Bolstered by their first-hand experience, they set forth with one goal in mind: to be a trusted global workforce partner and position the business as a one-stop, full-service outsourcing company that delivers streamlined solutions for brands and businesses all while reducing costs, improving service levels, and growing top-line performance. OP360 offers 24/7/365 omnichannel experience services and solutions in inbound/outbound call center customer service (calls, emails, live chat, social media), data center, outbound sales (lead qualification, warm transfers) accounting, technology support, application/web development, and back-office (content moderation, online merchandising, catalog/inventory management, graphic design, virtual assistant). Thanks to the combination of incredible people, innovative technology, and progressive thought leadership, OP360 continually raises the bar of world-class customer experience and is a fast-growing global workforce solutions provider for both medium-sized and large Fortune 500 companies.

OfficePartners360

Vice President

I led Collective Solution's Go to Market strategy and execution.  Collective Solution has a presence in The Philippines, Jamaica, and Honduras.  We help startups scale and grow in the Retail, Fintech, and Technology industries.

Collective Solution

Vice President Of Business Development

With a history of delivering excellence both internally and externally, I lead TaskUs' Fintech, Healthtech, Edtech, and Professional Services verticals globally. 

In my Career at TaskUs: 
- I closed $36M ACV and 12 disruptive brands
- Sold US, Mexico, Philippines, and India geographies
- Sold Customer Care, Fraud & Compliance, Backoffice, and Photo Editing worktypes. 
- Built TaskUs' GTM Vertical strategy and contributed to TaskUs' successful IPO

TaskUs

Tasked with generating new business customer care and back-office outsourcing pursuits and driving from open to close. Aligned to the Fintech, Insurtech, and Professional Services verticals globally.

TaskUs provides the people, process and technology that power the world’s most notable brands and disruptive companies. We are the leading provider of customer care and back-office outsourcing to evolving businesses. Our unique focus on transformational growth scales support systems and increases our partners’ bottom lines.

Director Of Business Development

Tasked with generating new business customer care and back-office outsourcing pursuits and driving from open to close.  Aligned to the Fintech, Insurtech, and Professional Services verticals globally. 
- Proven ability to build pipeline of BPO deals ($40M+ to date in 2019).
- Can confidently uncover compelling events and deliver a win theme + benefits to execute large BPO deals.
- History of exceeding pipeline and sales quotas (170% to annual ACV target in 2019).

TaskUs provides the people, process and technology that power the world’s most notable brands and disruptive companies. We are the leading provider of customer care and back office outsourcing to evolving businesses. Our unique focus on transformational growth scales support systems and increases our partners’ bottom lines.

Business Development Executive

TaskUs provides the people, process and technology that power the world’s most notable brands and disruptive companies. We are the leading provider of customer care and back office outsourcing to evolving businesses. Our unique focus on transformational growth scales support systems and increases our partners’ bottom lines.

TaskUs has the best culture in the outsourcing industry because of our belief in always putting our teammates first. We are free from the burdens of on-premise legacy systems and old-fashion processes. The latest cloud technology makes the work we do seamless and our bottom-up management approach keeps us agile. 

Revolutionizing the customer experience begins at TaskUs.

Business Development Representative

•       Partner with clients to uncover opportunities for improved IT efficiency
•	Use industry specific knowledge to help clients navigate their IT transformation
•	Partner with  Hewlett Packard Enterprise’s technical experts to solve client needs
•	Engage clients through digital channels, including mobile, social and video, to streamline their enterprise IT buying process

Hewlett Packard Enterprise

Solutions Advisor

Selected to be a part of Hewlett Packard’s Professional Rotational Experience Program, a two year program rotating through multiple roles and functions within Global Corporate Services. 

Travel & Meetings Rotation
•	Negotiated with a major international airline to uncover over $60K in cost savings
•	Developed, produced and distributed a video to gain traveler support of a new booking policy
•	Evaluated two technology pilots for use in the travel program with forecasted savings exceeding $20 million
•	Contributed to a Lean Six Sigma Project saving over 20,000 hours
•	Trained and managed two summer interns

Global Procurement (Business Services) Rotation
•	Negotiated local implementation agreements with multiple industry-leading consulting firms
•	Built a network of supplier contacts to efficiently expedite the contracting process
•	Contributed to team cost savings exceeding $1 million

Strategic Procurement Analyst

•	Analyzed 9000 Suppliers and over $6 Billion in spend in to ensure compliance to supplier guidelines
•	• Compared service line offering suppliers to approved suppliers and discovered key growth area
• Gained Fortune 500 knowledge in contract negotiation, vendor management, labor procurement, and enterprise IT service lines
• Developed technical skills in Ariba, Excel, VBA, SharePoint, and Outlook

Hewlett-Packard

Global Procurement - Strategic Business Partners Intern

•	Independently analyzed and resolved a variety of complex technical issues with iOS devices for customers over the phone. 
•	Completed 2500 technical support calls maintaining a 93% customer satisfaction level. 
•	Recruited 25 Texas A&M University students for the At-Home-Advisor position.

Apple

At Home Advisor

•	Performed floor management and first touch resolutions for technical customer issues
•	Acquired many technical skills in telecommunication including activating and managing phones with a variety of cell phone carriers
•	Ranked 6th top sales associate in the territory for January 2012

Josh Nutter