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Joshua Biddle
Former Systems Engineer, Network Operations at Netsmart Technologies Inc.
Professional Background
Josh Biddle is a seasoned information technology professional with an extensive background in management information systems and networking. With a solid educational foundation and a wealth of practical experience, he has built a career that exhibits both technical skill and a commitment to community service. His expertise spans various facets of IT consulting and technical support, showcasing his adeptness in both leadership and collaborative roles.
Josh commenced his journey in technology by completing an Associate of Applied Science, specializing in Cisco and Microsoft Technologies at Lakeland Community College, where he achieved an impressive 4.0 GPA. This academic excellence established a strong foundation upon which he later built his career. Following this, he expanded his knowledge base further by studying Management Information Systems at Wright State University, reflecting his desire to not only understand technology but also its implications for management and operations.
Throughout his career, Josh has held numerous positions that underscore his diverse skill set and adaptability in the tech industry. He began his professional endeavors at Perry Public Schools as a Computer Technician and Network Solution Provider, where he was instrumental in implementing efficient computing solutions.
He broadened his horizon further while serving as a Tier II Technical Support Intern at Swagelok, where he honed his technical troubleshooting skills. After accomplishing significant milestones at Swagelok, he progressed to a role as a Systems Engineer for Network Operations at Netsmart Technologies, where he contributed to optimizing network performance and enhancing system reliability.
In 2008, Josh took another significant step in his career by founding Quality Computing, a venture that allowed him to apply his entrepreneurial spirit by providing various IT services tailored to clients' needs. Leveraging his expertise, he offered solutions that ranged from network setups to extensive IT consulting. His leadership at Quality Computing enabled him to build a reputation for delivering reliable and custom solutions to clients.
Moreover, as an Information Technology Consultant at Greater Cleveland Volunteers, Josh demonstrated his commitment to leveraging technology for community improvement. In this role, he not only provided technical assistance but also fostered an environment where technology could enhance operational efficiency for volunteer organizations.
As a computer and telecommunications service member at Wright State University, Josh played a pivotal role in ensuring that students and staff had access to reliable computing resources. His previous experience as a Computer/Network Consultant at Starfish Computer Corporation also contributed significantly to his comprehensive understanding of both client needs and technical solutions.
Through his various roles, including Help Desk Technician and founding membership at Perritech, Josh has established himself as a well-respected figure in the IT community, known for his technical acumen and problem-solving abilities.
Education and Achievements
Josh’s educational journey is a testament to his dedication to learning and professional development in the field of information technology. His time at Lakeland Community College laid the groundwork for his strong grasp of fundamental technical skills while maintaining an impressive academic record. Further, his studies in Management Information Systems at Wright State University solidified his understanding of the intersection between technology and management, preparing him for leadership roles in the future.
His continuous commitment to education is evident from his attendance at New Horizons Computer Learning Center, where he further expanded his IT knowledge, gaining innovative skills that enable him to stay current with trending technologies.
Achievements
Josh Biddle’s professional achievements reflect his passion for technology and his ability to adapt to various roles in the IT industry. His entrepreneurial spirit manifested prominently in his ownership of Quality Computing, where he not only catered to the immediate technical needs of clients but also fostered relationships built on trust and proven results. His leadership in this capacity contributed to numerous successful projects and customer satisfaction.
Additionally, his role as an Information Technology Consultant at Greater Cleveland Volunteers highlights his commitment to leveraging technical skills to uplift community organizations, demonstrating a balanced focus on professional and social impact. His active engagement and contributions to various organizations affirm his reputation as a dependable leader and a knowledgeable consultant.
In summary, Josh Biddle stands out as a multifaceted information technology professional with a rich background that reflects both his academic excellence and extensive career experience. His commitment to continuous learning, combined with a robust understanding of IT operations and consultancy, positions him as a valuable asset to any organization seeking to innovate and excel in technology-driven endeavors.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.