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Joseph Koh
We are hiring l HR Director l Change & Future Proof l Be a better version of self & business
Professional Background
Joseph Koh is a dynamic coach, people developer, and trusted advisor with an illustrious career spanning over several years in various high-impact roles across multiple industries. His extensive experience includes a remarkable accomplishment of aiding in the transformation of a business to achieve impressive cash flow results, generating at least USD 0.5 billion, with aspirations of reaching USD 1 billion over five years. Joseph specializes in the restructuring and renewal of technical learning processes and enhancing organizational effectiveness post-restructuring.
In recent years, Joseph has pivoted his focus towards team coaching and team effectiveness, recognizing them as pivotal drivers of organizational performance. His philosophy centers around developing individuals and teams to maximize their potential and contribute to overall business success. As an advocate for inclusive business practices, Joseph integrates his passion for community work and environmental stewardship with his professional endeavors, embodying the values of a tentmaker in today’s corporate landscape.
Joseph’s professional journey has taken him around the globe, making significant contributions in various markets, including the UK, Oman, Libya, China, and Thailand. His diverse experience lends him a unique perspective on global business challenges and opportunities, allowing him to bring insightful and innovative solutions to the teams he coaches and advises.
Education and Achievements
Joseph Koh’s educational background is impressive and well-rounded. He has undertaken twin Master's degrees from Strathclyde Business School and Universiti Malaya, solidifying his understanding of business principles and human resource management. Additionally, he has completed several notable certifications, including qualifications from the Chartered Institute of Personnel and Development in Training and Development. His academic pursuits began with a Bachelor’s degree from Universiti Putra Malaysia, laying the foundation for Joseph’s future endeavors in organizational development and human resources.
His educational achievements have equipped him with the tools necessary to effectively lead teams and facilitate organizational learning. His insights have been instrumental in fostering an environment of continuous improvement and development within the organizations he has been part of.
Career Overview
Joseph Koh’s career is marked by strategic leadership and a commitment to enhancing organizational culture through effective training and development programs. Currently serving as the Human Resources Director at Hartalega, he plays a key role in shaping the human capital strategy, aimed at nurturing talent and facilitating growth across various levels.
Previously, Joseph was the Founder and Partner at One Belian Seed, where he cultivated partnerships aimed at driving collaborative success. His role as Country Head of Organisational Development & Learning in Malaysia and the Philippines at Shell emphasized his dedication to fostering a culture of learning and innovation within the company. There, he oversaw various initiatives designed to elevate the workforce and enhance overall performance.
Joseph’s tenure at Shell includes impactful positions such as Global Supply & Distribution Learning Leader for the Middle East Asia and China regions, as well as roles in Downstream IT Business Application management. As a Learning & Development Manager for Manufacturing Malaysia, he built programs that ensured the workforce was equipped with necessary skills and knowledge.
In his earlier career, Joseph held the position of Country Head for Learning for Development at L'Oreal S.A., leading initiatives that aligned learning and development strategies with business goals. Additionally, he has worked with Western Digital and Samsung Display Solutions in roles focused on training and development, further enhancing his expertise in driving organizational change through effective learning solutions.
Notable Contributions and Community Engagement
Joseph Koh’s commitment to the community and the environment is evident in his approach to business. He firmly believes that caring for marginalized communities and environmental sustainability should complement the pursuit of profitable business practices. His values are reflected in his active engagement with projects that advocate for social responsibility, promoting a balance between community welfare and corporate success.
With a keen interest in educational development, Joseph takes inspiration from his experiences as a father, noting how his two-year-old daughter enjoys songs like “Baby Shark.” He humorously asserts his belief in letting sharks keep their fins, promoting environmental awareness and sustainability in business models. Through his work, he aims to inspire others to consider the wider impact of their actions on both society and the environment, advocating for businesses that prioritize ethical practices alongside profitability.
Conclusion
Joseph Koh stands out as a leading figure in organizational development, specializing in coaching and human resource strategies that enhance performance across various sectors. His substantial experience, coupled with his dedication to personal and professional development, positions him as a sought-after advisor and leader in the field. Joseph continues to pave the way for effective team coaching, emphasizing the importance of collaboration and innovation in achieving organizational goals. His commitment to nurturing talent and driving business success is evident in every role he has held and every initiative he has led. Joseph Koh’s journey is a testament to the power of combining professional acumen with a heart for social and environmental stewardship, ensuring that the future of business is not only profitable but also responsible and inclusive.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Timeline: Shows your relationship history with each contact
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- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.