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Joseph Ansanelli
Senior Technical Support Engineer/JIRA Admin at Gladly
Joseph Ansanelli is an experienced Technical Support Specialist who excels at solving complex problems. He holds a BS in Global Security and Intelligence Studies from Embry-Riddle Aeronautical University. Ansanelli has accumulated a wealth of experience in various technical support roles at reputable companies such as Twilio, Gladly, Nexmo (the Vonage API Platform), StrongLoop (an IBM company), Lyris, Atlassian, and SupportSpace, Ltd. Additionally, he has worked as a tutor at the Arab American Association of New York, a program coordinator at the Chinatown Manpower Project, and an office assistant at South Shore Orthopedic Assoc.
Highlights
Jul 14 · Customer Think
Gladly Introduces Its AI and Automation Customer Service Platform ... - Customer Think
Jul 13 · PR Web
Gladly Introduces Its AI and Automation Customer Service Platform ... - PR Web