Josef Trauner

Josef Trauner is an entrepreneur, the CEO and co-founder of Usersnap, a customer feedback software designed for SaaS companies that want to improve their products.1 He is passionate about building great products that solve real problems.1 Trauner believes in using customer feedback to drive business strategies and values customer stories to improve products.

Trauner has a background in IT, holding a Master's and Bachelor's degree in Computer Science from Johannes Kepler Universität Linz, and also attended HTL Perg.2

Trauner's professional experiences include:

• CEO & Founder at Usersnap: From January 2012 to present, Trauner is the CEO and founder of Usersnap, a customer feedback software for SaaS companies.1 In early February 2025, Usersnap was acquired by saas.group.3
• Digital Product Consulting: January 2022 to present, Trauner offers consulting services for B2B SaaS companies, focusing on product-market fit, technology, pricing/packaging, and scaling teams.1
• Unternehmensinhaber at JTec - Josef Trauner Technologies: From October 2006 to December 2015, Trauner was the owner of a software development, software design, and consulting company.1
• Systemoperator at Wohndecor Gschiel: For three months in 2007, Trauner worked as a system operator.1
• Softwaredeveloper at Allgemeine Sparkasse OÖ: Trauner worked as a software developer for six months in 2006.1

Trauner is fluent in both German and English, and has a basic knowledge of Czech.2