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Joscha Held
Senior Manager Commercial Excellence Projects bei Knauf
Professional Background
Joscha Held is a distinguished professional recognized for his expertise in business innovation and digital transformation. His career has been marked by significant roles at leading organizations, where he has contributed to the advancement of digital strategies and innovative practices. Having served as the Director of Digital Transformation at Knauf Digital GmbH, Joscha has been instrumental in driving transformative projects that enhance organizational efficiency and customer engagement through advanced digital solutions. His leadership in digital transformation encompasses not just the technological aspects but also strategic change management to align organizational goals with the emerging digital landscape.
Prior to his role at Knauf Digital, Joscha was a Project Manager at the Digital Competence Center at Roland Berger, one of the world's leading management consulting firms. In this position, he leveraged his analytical skills and innovative mindset to spearhead various projects aimed at enhancing digital capabilities across industries. Furthermore, his work experience as a Research Assistant at the Institute for Information Systems at the University of St. Gallen allowed him to explore the intersections of business and technology, fostering a strong foundation for his consulting career.
Joscha’s early forays into the world of consulting began with his tenure as a Student Consultant at Capgemini Consulting and continued as he took on leadership roles in student-run consulting projects at ESPRIT St. Gallen. These experiences not only honed his consulting acumen but also imbued him with critical teamwork and project management skills that would serve him throughout his career. His internships, including valuable learning experiences at Horváth & Partners Management Consultants and HypoVereinsbank - UniCredit Bank AG, were pivotal in shaping his understanding of various sectors, especially in management consulting and private banking.
Education and Achievements
Joscha Held’s academic journey reflects a strong commitment to understanding both the theoretical and practical frameworks of economics, business innovation, and design thinking. He completed his Master of Arts (M.A.) in Business Innovation from the prestigious University of St. Gallen, which is renowned for its rigorous academic environment and its focus on cutting-edge business practices. This program equipped him with innovative methodologies and insights, particularly in the realm of business strategy and digitalization.
Further supporting his robust educational background, Joscha pursued a Bachelor of Arts (B.A.) in Economics at the same institution, solidifying his foundational knowledge in economic principles. Notably, his academic versatility is showcased through an exchange semester at the Singapore Management University, where he gained international exposure to business administration. This experience further enriched his understanding of global business practices and cultural nuances in the marketplace.
In addition to his degrees, Joscha completed a program in Design Thinking at Stanford University, which is instrumental in fostering a human-centered approach to innovation. This unique skill set empowers him to approach complex challenges with creativity and empathy, further enhancing his capabilities in driving digital transformation initiatives across different sectors.
Notable Achievements
Joscha's career is characterized not only by the positions he has held but also by the impactful initiatives he has led and contributed to. As Director of Digital Transformation at Knauf Digital GmbH, he played a key role in executing strategies that integrated digital tools within traditional business structures, paving the way for enhanced operational efficiencies and improved stakeholder experiences.
At Roland Berger, his work at the Digital Competence Center allowed him to work with a diverse range of clients, using data-driven insights to shape innovative solutions tailored to client needs. His ability to navigate complex business landscapes and propose actionable strategies has earned him recognition among peers and clients alike.
Combining academic rigor with practical experience, Joscha’s background in research at the Institute for Information Systems at USt. Gallen has allowed him to contribute to academic discussions and publications focused on economics and information systems. This commitment to knowledge sharing and continuous learning is a testament to his passion for education and his drive to stay at the forefront of industry trends.
Throughout his career, Joscha has embraced opportunities for personal and professional development, consistently seeking out experiences that challenge his abilities and expand his knowledge base. His dedication to his field is mirrored in his involvement in various projects, internships, and leadership roles, all of which contribute to a well-rounded professional portfolio.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
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