Jorgen Sorensen

Jorgen Sorensen is a Customer Success Analyst specializing in Advanced Assessments at Proofpoint, a cybersecurity company known for its threat protection and security awareness training solutions. He is based in Pleasant Grove, Utah and has a background in support and system administration, which complements his current role focused on enhancing customer experiences and satisfaction with Proofpoint's products.125

Professional Background

• Current Position: Customer Success Analyst, Advanced Assessments at Proofpoint.
• Location: Pleasant Grove, Utah, USA.
• Education: Attended Brigham Young University.5

Role at Proofpoint

In his role, Jorgen likely engages with clients to ensure they effectively utilize Proofpoint's cybersecurity solutions, particularly in assessing user vulnerabilities and enhancing security awareness through tailored training programs. His responsibilities may include analyzing customer feedback, identifying areas for improvement, and implementing strategies to enhance customer engagement and satisfaction with the company's offerings.34

Skills and Expertise

Jorgen's expertise encompasses:

• Customer support and problem-solving.
• System administration.
• Cybersecurity awareness training.

His role is critical in helping organizations understand their security posture and improving their defenses against cyber threats through advanced assessments and training initiatives.23