Jorge Sanchez

Jorge Sanchez is a Customer Success Partner at SAP, based in Fort Lauderdale, Florida, United States.1 He has been with SAP for over 23 years, holding various positions including Senior Regional Delivery Executive, Program Director, Delivery Executive Manager, and Analytics Consultant.1

In his current role as Customer Success Partner, which he has held since June 2021, Sanchez is responsible for driving mutual success across the customer journey for strategic customers in North America.1 He simplifies the customer engagement model and acts as the primary post-sales SAP contact, orchestrating resources across the product portfolio to drive business outcomes.1

Sanchez is passionate about Digital and Business Transformation within complex environments. He has proven abilities in managing complex customer engagements, recruiting and managing high-performance teams, strategic planning, and business development.1 His main skills include managing complex projects for top customers, focusing on customer satisfaction, and building strong relationships.1

Sanchez holds a Bachelor of Engineering in Industrial and Systems Engineering from Universidad Tecnológica de México and an Executive MBA from IE Business School.1 He has received awards for his performance, including the Service Excellence Award in 2009 and the Services Winner Circle in 2012.1