Columbus State Community College

Caribbean International University

I.U. Politécnico Santiago Mariño

Instituto Universitario de la Frontera

Systems Engineer

Columbus, Ohio, United States

Veeva is the leading cloud software for pharmaceutical, biotechnology, and medical device companies. Technical Customer Service Global Associate-Bilingual. - Advise end users on best practices when using Veeva’s content management softwareIdentify and resolve client issues associated with Veeva’s content management software- Build strong professional relationships with all users of Veeva’s content management software- Provide recommendations/feedback on client service improvements and product development- Maintain the highest standards of customer service, quality, and professionalism with customers and coworkersMaintain accurate records of all email/telephone/chat correspondence related to role

Veeva Systems

Customer Service Technical Support

Health care interpreters facilitate communication between patients with Limited English Proficiency (LEP). When a patient has limited ability to speak English, it is nearly impossible for even the most skilled clinician to provide high-quality healthcare services without accurate interpreting performed by a trained, qualified and credentialed interpreter who has a working knowledge of medical terminology and medical systems. If family members, friends or staff who are not trained as health care interpreters try to interpret in health care settings, errors in understanding and/or communication are more likely to occur, posing grave risks to the patient and immense liability to the healthcare provider or institution. Health care interpreters may also interpret over the phone (OPI-over the phone or telephonic interpreting) or through video (VRI-video remote interpreting). Health care interpreters frequently educate other members of the health care team regarding the duties, requirements, protocol and ethics and standards of practice involved in health care interpreting.Despite the career’s challenges, most health care interpreters speak of the intense emotional rewards they derive from their work. As health care providers, on a daily basis, they see that their work in providing language access saves lives and protects health and well-being.

Language Access Network

VRI Healthcare Interpreter CoreCHI™

Medical interpreters provide language services to non-English-speaking patients to help them communicate in hospitals, physician's offices, clinics, rehabilitation facilities, nursing homes, and mental health clinics. They act as conduits between patients and medical professionals by listening to the professional and orally translating information into a patient's native language in layman's terms. The medical interpreter then translates the patient's response back to the expert, using proper medical terminology.

Access 2 Interpreters

Healthcare Interpreter CoreCHI™

Receive, process, and Restock daily orders and special customer orders, handle incoming and outgoing shipments, prepare and ship core and warranty returns, and identify material for resale or recycling based on customer requirements. Check material physical condition, and viable secondary market, data entry of Assets into the Asset Recovery software system. Creates inventory sheets to meet IMSE and customer requirements detail material once received for screening/data wiping, sort laptops, and desktops based on physical condition and processor generation/type for testing. -Navigate a computer BIOS. -Replace computer components like RAM, HDD, SD, DVDRW, or Power Supply. -Perform on-site software and necessary computer repair. -Customer Interaction and services skills. -Perform other duties as assigned.

IMS Electronics Recycling, Inc.

Inventory Clerk/Asset Recovery Technician

Provide excellent customer service to everyone who visits your restaurant. -Assist diners with orders by answering menu questions or making recommendations upon request. -Take accurate food and drink orders using a POS system and communicate order details to the kitchen staff as needed. -Check customer’s ID if necessary to assure they are of legal drinking age. -Inform guests about restaurant customer loyalty program, or any other specials and promotions. -Up-sell any additional products when appropriate. -Serve food and drink orders to guests. -Present and pour wine selections with the appropriate stemware. -Stay up to date on any menu changes and daily specials. -Check in with diner’s to make sure they are enjoying their meals and correct any problems. -Clear away dirty plates, glassware, flatware and linens and clean tables after diners have finished. -Maintain a neat and clean dining area. -Roll silverware, set up food stations, and prep for the next shift. -Replenish condiment and napkin containers. -Deliver checks and process bill payments.

Arepazo Tapas Grill

Formal Waiter

Exemplary skills in reading, analysis, research, critical thinking, and writing, giving me the optimal tools to make further advances in the field. -Strong oral communicator and lecturer in the classroom, and effective written communicator to students and other staff members. -Excellent coaching, teaching, and motivational skills when working with individual students and encouraging them to work to their potential. -Friendly and personable, making interactions with students and colleagues pleasant even when discussing ways students should improve. -Solid ability to stay organized and on top of essential deadlines when teaching a full load of classes each semester.

CIDEC

University IT Professor and mentor

Responsible for the management, control, and decision making in the operational, administrative, and commercial operation of the Store, Supervises the work and activities of personnel and compliance with rules and policies established by the company in the development. Oversee daily operations of the business unit or organization.-Oversee day-to-day operations. - Design strategy and set goals for growth. -Maintain budgets and optimize expenses. -Established policies and processes. -Ensure employees work productively and develop professionally. -Oversee the recruitment and training of new employees. -Evaluate and improve operations and financial performance. -Direct the employee assessment process. -Prepare regular reports for upper management. -Ensure staff follows health and safety regulations. -Provide solutions to issues (e.g., profit decline, employee conflicts, loss of business to competitors).Work closely with business leaders, HR, and stakeholders to document business requirements and provide overall guidance for optimal use of the tool. Also, it participates in the creation and maintenance of Kronos test scripts, including regression testing. Outlook, Excel (filtering, vlookups, navigation, pivot tables).

Inversora JEDHMAYS C.A

General Manager

In-depth knowledge of a variety of IT systems, databases and applications, familiarity with TCP/IP protocols and LAN/WAN configuration. Responsible for determining, developing, and implementing governmental organization's information technology goals. Reviewing and filling internal help requests and monitoring computer performance for potential problems. Administrative tasks include tracking computer-related orders and bills, maintaining license documentation, and renewing upgrades. -Design procedures for the use of IT resources. -Advise management to make the appropriate IT decisions and choices. -Provide technical support to all employees. -Design, plan, and execute training on the use of systems and networks. -Install and configure hardware, equipment, and software. -Oversee, track, and measure system and network performance. -Perform troubleshooting and execute needed repairs. -Execute different maintenance activities when required. -Review and develop security-related contract documents. -Work with other IT professionals to ensure upholding IT standards. -Perform other ad-hoc projects or tasks as assigned.

Government of the State of Merida - OCI MERIDA

Information Technology Coordinator

Responsible for the audio content of broadcasts via radio, the internet, and other mobile platforms. -Generating and researching ideas for programs and pitching for commissions. -Developing content, writing material for scripts, bulletins, and links. - Sourcing potential contributors and interviewees. -Selecting music appropriate to the program, the audience, and the station. –Producing pre-production briefings for presenters, reporters, technical staff, and other contributors. Using technology, such as Cool Edit Pro, Pro Tools, and Adobe Audition, for editing and production purposes

Circuito Líder

General Producer, Co-moderator.

Ensure proper computer operations so that end users can accomplish organizational tasks. Includes receiving, prioritizing, documenting, and actively resolving end-user help requests. -Field incoming help requests from end users via both telephone and work orders in a courteous manner. –Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue. -Build rapport and elicit problem details from help desk customers. -Prioritize and schedule questions. -Escalate problems (when required) to the appropriately experienced technician. -Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken through to the final resolution. -Apply diagnostic utilities to aid in troubleshooting. -Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to assist in problem resolution. -Identify and learn appropriate software and hardware used and supported by the organization. -Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. -Test fixes to ensure the problem is adequately solved. –Perform post-resolution follow-ups to help requests. -Develop help sheets and knowledgebase articles for end-users. -Perform related duties consistent with the scope and intent of the position.

Cooperative Association Chaelitas S.R.L. / Asociación Cooperativa Chaelitas S.R.L

Head Of Technical Support

Implement, maintain, and support IT and information systems to meet the Board of education needs and scale as organizations grow. Analyze and create tests, and develop specifications and requirements for developers and programmers to follow.-Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases. -Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements. -Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow. -Translate highly technical specifications into precise, non-technical requirements. -Manage the set-up and configuration of systems. -Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process. -Provide documentation of all processes and training as needed. -Develop and implement maintenance procedures, monitor the system's health, gather system statistics, and troubleshoot reported errors and alarms. -Perform design, implementation, and upgrades of information systems to meet the business and user needs. -Implement best practices for scalability, supportability, ease of maintenance, and system performance.

State Direction of Education

System Analyst

Assist in the classroom, helping students discover real-world connections through a variety of teaching practices, promote learning that extends beyond the classroom. Provide much-needed assistance to the school to ensure the delivery of a high standard of education while under the supervision of professional teachers.

Franciscan Garden School

Professor of English and IT

Responsible for the installation, maintenance, and repair of computer systems. Provide all essential IT support. Possess relevant knowledge regarding the integration of hardware boards, random access memory, motherboard, processor, desktop, laptops, servers, and computer clusters, and other essential components.-Diagnose and troubleshoot failed rotational media and solid-state storage devices. -Analyze user needs and recommend appropriate hardware. -Modify equipment to enable forensic analysis of the press or to change the functionality of the material for other purposes. -Participate in the design and development of electronic circuits and assemblies. -Conduct technical exploitation and examination of high priority digital media. -Test and peer review for technical accuracy, standards, and compliance with the design.

Inversiones Osdanil, C.A.

Computer Hardware Specialist

Reports to the CEO provide and analyze business information contributing to a decision, making, and compliance with business objectives. Coordinates with the sales force and marketing activities performed by the sales planning to distributors and retailers. It is also responsible for the preparation and updating of the dashboard and analyze and control volumes, prices, and margins. He is in charge of monitoring the administrative tasks of the sector.

Jorge Davila

Jorge Davila