Jordi Montserrat

Jordi Montserrat is a co-founder and partner at Openmet Group, a company specializing in the measurement and management of intangible elements in businesses.1 Here are some key details about Jordi Montserrat and his role at Openmet Group:

Professional Background

Jordi Montserrat helped establish Openmet Group in December 2003, along with two other partners.1 The company focuses on providing products and services for measuring and managing intangible assets of businesses, such as customer satisfaction, service quality, and organizational climate.1

Expertise

Jordi is an expert in the field of intangible asset management. He emphasizes the importance of measuring and managing qualitative elements in businesses, which are often difficult to quantify but crucial for success.1 His approach involves using technology platforms to measure these intangible elements and present them in the form of dashboards or business control panels.1

Philosophy and Approach

Jordi believes that managing intangible assets is part of a continuous improvement process for businesses.1 He advocates for an open system that can be adjusted to the reality of each company, using online surveys to measure intangible elements and presenting them as indicators for management purposes.1

Client Base and Reach

Under Jordi's leadership, Openmet Group works with a diverse range of clients, from multinational corporations like Hewlett-Packard to small businesses and freelance consultants.1 The company primarily operates in Spain but has also conducted projects at the European level and is exploring expansion into Mexico and Chile.1

Recent Activities

As of May 8, 2024, Jordi has been sharing insights on resilient leadership, emphasizing key points for improving leadership skills, such as promoting a culture of transparency and seeking personal development.2

Jordi Montserrat continues to play a significant role in helping businesses understand and leverage their intangible assets for improved performance and growth.