Jordan Merrick

Jordan Merrick is a Technical Writer at Retool, a platform that enables users to build custom software applications quickly. His role involves creating and managing user-facing documentation, ensuring that it is clear, interactive, and user-friendly. This focus on effective documentation is critical in helping users understand how to utilize Retool's features efficiently.12

Merrick has a diverse background in technical writing, having previously worked with notable organizations such as Live Nation and Apple. His experience spans various roles that contribute to his expertise in crafting high-quality documentation tailored to user needs.3

In his current position at Retool, Merrick emphasizes the importance of interactive documentation, often aiming for users to create simple applications within just a few minutes of engaging with the material.3 This approach not only enhances the user experience but also facilitates quicker onboarding for new users of the platform.