Hogeschool van Arnhem en Nijmegen

Customer Success Manager bij Liftinsight.com Market Researcher bij Internetoflifts.com

North Brabant, Netherlands

Sales • Marketing • Customer Success Management • IoTI help Liftinsight customers become successful with our tools. (Liftmanager®, Liftboxs®, Liftboxs®-Door). How do you achieve a more efficient, cheaper and sustainable way of elevator maintenance in collaboration with Liftinsight.The maintenance method does not become smart just by placing sensors. It is mainly about what you can do with the data and how you need to change the business processes in order to get the maximum return from the new way of working.Liftinsight is a strategic supplier of a complete elevator maintenance ecosystem that helps to achieve healthy and future-proof business operations. In a market that is becoming more competitive and impersonal, we provide companies with insight into their maintenance file. We do this with sensor technology: a free software package called Liftmanager® and universally applicable sensors that further expand the possibilities of this software package. By knowing exactly when an elevator requires maintenance, we save customers valuable time. The time savings that we create translate into a better return or a stronger competitive position. And a lower environmental impact.

Liftinsight

Customer Success • Sales • Marketing

Market research • IoT • Elevator maintenance • Technological DisruptionIn addition to my work for Liftinsight, I'm constantly gaining knowledge about the development of the IoT market for elevator maintenance. I share this knowledge with the market via the <a href="http://internetoflifts.com">internetoflifts.com</a> website because we believe in an open and transparent way of working (together). As we see around us, the world is changing rapidly. Long-time market leaders like Kodak, Nokia and Polaroid are suddenly disappearing and new companies seem to be popping up almost daily. All because of a phenomenon called “Technological Disruption”. A phenomenon that significantly changes the way consumers, industries or companies operate. This also happens in the elevator market and whether you operate in that world as a maintenance company or as an end user of elevators, this phenomenon also has consequences for you! That's why we decided to build a comparison website.

internet of lifts

Market Researcher

Service contracts • Sales • Operational management • IoT based service contracts In addition to the overall business of my own region, the daily activities consist of supporting and training the other employees. The emphasis is on helping to solve problems, large quotations and (European)tenders. I also provide management reports, forecasts and implement the policy to be implemented together with the sales manager. In 2018, KONE was the first in the elevator industry to introduce its maintenance based on IoT Cloud services. Besides selling many such systems, I also played a role in setting up (sales) systems and processes.

KONE Corporation

Senior CTA Service Contracts

Service contracts • Setting up processes • Sales As a Commercial Technical Advisor (CTA) Service Contracts I am primarily responsible for bringing in new LIS (Lift In Service). This feature is new to KONE. In addition to the daily work, a large part of my job consists of shaping the job itself. This presents a major challenge and makes the work very diverse. It gives me the opportunity to pioneer and add lasting value to the KONE company.

CTA service contracts

Looking for a new job • International • Commerce • Technology Currently looking for a new position. Preferably a commercial role in a technical environment. International travel is no problem. I like managing different things at the same time and see doing business more as building lasting relationships than closing a deal in the short term.

None

In between jobs

Account management • Job placement • Sales Selected from September to December of 2008 for an extra training program within Brunel called “top in de dop”. Eight account managers were selected for this, of which the MT and trainers of Brunel expect the most. The essence of the training was extra guidance to get to a higher level faster. The daily activities as an Account Manager mainly consist of: - Building up your own account list through cold and lukewarm acquisition. - Building and maintaining relationships with contact persons. - Identifying vacancies and delivering tailor-made solutions by finding the right candidate. - Negotiating with both candidate and client about salary and rates. - Advising both the client and the candidate on the most appropriate form of service - Responsible for ensuring client and candidate satisfaction. Brunel Engineering, part of a listed business services provider Brunel International N.V., specializes in job placement for engineers. Brunel Engineering is a national player with a strong regional focus.

Brunel

Account Manager Industry

Account management • Sales • International • Calculator Seconded by Brunel to Polacel in Doetinchem in the position of Sales Engineer. The activities as a Sales Engineer mainly consist of: - The point of contact for international customers who did not belong to a territory. Especially the Middle East, but also Asia and Africa. - Making quotations and negotiating prices, delivery times, etc. with customers. - Making simple calculations to select the correct basic cooling tower or, for example, to predict the expected noise exposure. - The creative search for solutions to technical problems that arise in response to special customer requirements. - Calculating the entire database that was used to create standard quotations with the aim of drawing up these standard quotations more easily and technically better. Polacel is a manufacturer of industrial cooling towers that are delivered worldwide

GEA Polacel

Sales Engineer

Sales • International • Marketing • Classic cars Very diverse role within a holding of companies all in the classic automotive sector. The activities that I carried out for these companies can be summarized as follows: - The independent setting up and development of a new company for the constant sale of parts for classic cars (Rareparts). This includes the development of order, invoicing and ordering systems. Doing PR work and setting up and maintaining warehouses. - Set up and maintain various dealerships. Most notable is the exclusive dealership for the Benelux and Germany of the famous Borrani wire wheels. - Maintaining contact with the media for all companies as well as setting up the various websites for the same companies. - Organizing participation in various international events such as fairs and rallies. - Coordinating international road, sea and air transport for the transport of classic cars as well as the import and export thereof. - As "system administrator" of the Dutch office I was responsible for setting up and maintaining the telecommunication and IT installations.

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