Jonathan Spinner

Jonathan Spinner is the Assistant Vice President of Claims Transformation at Aviva Canada, a leading property and casualty insurance group.1 He is responsible for identifying and assessing the potential of technological advances to improve Aviva's claims customer experience, as well as leading the execution and delivery of changes that enhance the claims process.1

Spinner is known for:

1. Being a passionate advocate for the effective application of technology in transforming businesses.1
2. Fostering cultures of continuous improvement and innovation.1
3. Leveraging his background in technology and extensive consulting experience to bring business operations and technology delivery teams together.1

As a digital technology enthusiast, Spinner is making waves in the insurance industry.3 He is focused on using AI and data analytics to improve various aspects of the claims process, including:

• Implementing real-time predictive analytics to determine vehicle repairability.1
• Exploring AI applications for assessing injuries from automobile accidents.2
• Using AI to expedite claims processing and improve customer experience.2

Spinner is also active in industry discussions and events, sharing insights on the potential of AI in transforming the insurance sector.2 He believes that AI has the potential to be "the biggest evolutionary leap" for the insurance industry.2

On social media, Jonathan Spinner can be found on LinkedIn with the username "jonathanspinner"3 and on Twitter as @DigitalECMGuy.4