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Jonathan Rafalski
Application Owner specializing in the eFrontInvest software suite
Jonathan Rafalski is a skilled professional with a strong background in developing applications using the .NET suite, MVC, and SQL. He has a proven track record of managing a North American support desk, overseeing 7 employees, 4 offices, and serving over 80 clients. Jonathan designed and implemented a 24/7 support module to enhance service level agreements using existing global resources. He regularly interacted with top executives like the CTO, CCO, and CEO to provide updates on team performance and escalations.
Jonathan Rafalski holds a Bachelor of Engineering (BEng) degree in Electrical and Electronics Engineering from the University of South Florida. He has a diverse work history, including roles such as Application Owner at Resource Capital Funds, eFront Consultant at JMRPC LLC, Technical Engineer at JIT Components Inc, Support Manager North America at eFront, and various positions at Wolters Kluwer and T Rowe Price.
