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Jonathan Potts
Director of Bookwhen
Jonathan Potts is the CEO of Bookwhen, a company specializing in online booking systems for classes and courses within the fitness, activities, and training sectors. He founded Bookwhen as a bootstrapped business, emphasizing organic growth without external funding, which allows the company to focus on customer needs and product development without investor pressure.12
Potts has a background in technology and software development, having initially worked in corporate environments related to banking and finance. His journey into entrepreneurship stemmed from a desire to create and innovate in the tech space. Under his leadership, Bookwhen has built a reputation for excellent customer support and has adopted agile methodologies to respond to customer feedback effectively.12
The company's strategic vision includes enhancing their booking system while maintaining a strong focus on customer success. Potts emphasizes the importance of building a cohesive team culture, especially as Bookwhen operates as a fully remote organization. He believes that fostering a supportive environment is crucial for both employee engagement and customer satisfaction.12
In addition to his role at Bookwhen, Potts is recognized for his commitment to sustainability and improving the user experience through continuous product enhancement.12